FAQs

Q: How do I choose the right size for earrings?

• A: Refer to our size guide for detailed measurements. Additionally, we provide images of models wearing the earrings to help you gauge their relative size.

 

Q: Are your earrings hypoallergenic?

• A: Yes, the majority of our earrings are hypoallergenic. Look for specific product details or materials mentioned in the product descriptions for more information.

 

Q: Can I return or exchange earrings if they don't suit me?

• A: Yes, we offer a hassle-free return and exchange policy. Please check our Returns & Exchanges page for detailed instructions and conditions.

 

Q: How should I care for my jewelry to ensure longevity?

• A: Generally, it's advisable to store jewelry in a cool, dry place and avoid contact with water, perfumes, and lotions. Please review our Jewelry Care page for more details.

 

Q: Are your hair accessories suitable for all hair types?

• A: Our hair accessories are designed to be versatile and work with various hair types. Feel free to contact our customer support at contact.kyzsse@gmail.com if you have specific concerns.

 

Q: Can I customize jewelry for a special occasion?

• A: Currently, we do not offer customization services. However, we frequently update our collections, so you may find something perfect for your occasion.

Q: How can I track my order?

• A: Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on our website or through the shipping carrier's site.

 

Q: Do you ship internationally?

• A: Yes, we offer international shipping. Shipping costs and delivery times vary based on your location. Please review our Shipping Information page for details.

 

Q: Can I cancel my order after placing it?

• A: We process orders quickly, but if you need to cancel, contact our customer support as soon as possible. Please note that once an order is shipped, it cannot be canceled.